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Transfers in Istanbul

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  • 9.58 / 10
    9.5783 4,041 reviews | 49,323 travellers
  • 49,323
    travellers have enjoyed tours here
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Covid-19 Measures

All of our providers comply with local legislation and applicable health recommendations to avoid the spread of Covid-19.

FAQs

  • P - How far ahead of time should I book my transfer?

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    It is possible to book a private transfer service in Istanbul with a minimum of 9 hours in advance
  • P - How long does the journey from the hotel to the airport take?

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    If you book a return transfer service and fly from Atatürk Airport, we recommend booking the pick-up from your hotel at least 2.5 hours before your flight.

    If you are flying from Sabiha Gokcen Airport, we recommend booking the pick-up between 3,5 – 4 hours before your flight departure time, since it takes over 1.5 hours to get to Sabiha Gokcen Airport.

    Payment can be made in liras or in euros.

  • P - What pick up time should I choose?

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    For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
    For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected. 
    For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.

  • P - How long will the driver wait for me?

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    • Airports: 1 hour from the plane's arrival time.
    • Cruise ports: 1 hour from the boat's docking time.
    • Tran stations: 15 minutes from the train's arrival time.
    • Hotels and apartments: 15 minutes from the time indicated when making your reservation.

    If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply
     

  • P - Where will the driver be waiting for me?

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    • Airports: the driver will wait in the arrivals hall, just after luggage pick up.
    • Ports: the driver will wait in the arrivals terminal.
    • Train stations: the driver will wait at the exit of the train's arrival platform.
    • Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.

    The driver will always wait with a sign bearing your name.

     

  • P - Are the prices final? Are there any extra charges?

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    Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
     

  • P - How many people can travel in the vehicle?

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    The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
    If your group is large, you should reserve more than one vehicle.
     

  • P - How many suitcases can I take?

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    During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
    The maximum dimensions per type of suitcase are:

    • Hand luggage: total length, height and width adding up to no more than 115 cm.
    • Large suitcase: total length, height and width adding up to no more than 155 cm.
  • P - Are child seats available?

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    During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.

  • P - How can I find out my flight number?

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    The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.

  • P - Do I have to let someone know if my flight, boat, or train is delayed?

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    Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.

  • P - Why do I need a working mobile phone?

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    A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.

  • P - Who is responsible for a missed flight?

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    The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.

  • P - Is it possible to make various stops?

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    If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.

  • P - Can I share the vehicle with other people?

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    We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.

  • P - Will the driver speak English?

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    Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.

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Total price per vehicle

Istanbul Airport Hotel in Istanbul US$ 58.40
Sabiha Gökçen Airport Hotel in Istanbul US$ 70.10
Cruise port Hotel in Istanbul US$ 29.20

Our customers' reviews

These are genuine reviews written by our customers.
9.60
9.5783 4,041 reviews | 49,323 travellers

5 out of 4,041 reviews

10

01 / 19 / 2019

Anonymous

New York, The United States

That was a great service. On time clean , polite stuff

10

11 / 10 / 2018

Maria Gabriela Espinosa Serrano

Quito, Ecuador

I got sick in the way (food poison) and the driver was fantastic and helpful. Thank so much for the help and care

I travelled by myself
8

09 / 17 / 2021

Pablo Domínguez

Barcelona, Spain

La persona que nos buscaba en el aeropueeriesto ha debido tener un un ń no me en Translate this opinion into English.

The person who was looking for us at the airport must have had a ń no me en Opinion translated. Show original.

I travelled with small children
4

09 / 03 / 2021

Fernando Benítez Pérez Fajardo

Málaga, Spain

Tardaron más de 20 minutos en contactar conmigo en el aeropuerto. El traslado fue correcto, aunque el conductor no sabía llegar al destino y se perdió un par de veces. Tardamos casi dos horas en llegar

Pedimos perdón por el retraso inicial del servicio. Procuraremos que no vuelva a suceder. Por otro lado, hemos confirmado que se trataba de un conductor veterano que conoce bien la ciudad. El trayecto hasta vuestro destino suele tomar alrededor de una hora media, aun buscando rutas alternativas para sortear el tráfico.

I travelled by myself
10

08 / 21 / 2021

Ruben

Madrid, Spain

Todo fue perfecto, el conductor llegó antes de la hora establecida, pero estábamos preparados. Había miedo de llegar con poco tiempo al Aeropuerto por culpa del tráfico, pero no hubo problemas. Tan solo mencionar que en Estabul hay dos aeropuertos y el conductor no sabía a cuál tenía que ir.

I travelled with small children