Hagia Sophia Skip-The-Line Tickets + Audioguide - Reviews

Rating of the activity

6.20 / 10

6.2237288135593 295 reviews | 6,497 travellers

19 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (21)

Couple (76)

Group of friends (53)

With small children (13)

With older children (43)

Reviews from real clients who booked our products.

See only reviews with text

Jul / 10 / 2025

Ester

Spain

I travelled with teenagers

Las entradas no habían llegado en el correo de Cosmic. En el acceso a Sanra Sofía la chica de control nos gestionó el contratiempo: ella misma pidió las entradas a sus compañeros usando el Qr de reserva que figuraba en el correo de Civitatis. En 10 minutos estaba resuelto y pudimos realizar la visita. Translate this opinion into English.

The tickets hadn't arrived in the Cosmic email. At the entrance to Sanra Sofía, the check-in lady handled the problem for us: she herself requested the tickets from her colleagues using the reservation QR code from the Civitatis email. Within 10 minutes, the problem was resolved, and we were able to visit. Opinion translated. Show original.

I travelled with teenagers

Jul / 01 / 2025

Gabriela

Argentina

Cumplió con mis expectativas. El único tema que destaco como para mejorar es que cuando intenté contactar por email a Civitatis para consultar cuándo recibiría las entradas (estaba dentro de las 24 hs del evento), no logré hacerlo ya que el email de confirmación no estaba configurado para recibir respuestas y no había en el texto otra dirección de contacto. Afortunadamente, el proveedor envio las entradas algunas horas más tarde. Translate this opinion into English.

It met my expectations. The only issue I highlight for improvement is that when I tried to contact Civitatis by email to check when I would receive the tickets (it was within 24 hours of the event), I was unable to do so because the confirmation email wasn't configured to receive replies and there was no other contact address in the text. Fortunately, the provider sent the tickets a few hours later. Opinion translated. Show original.

Jun / 30 / 2025

Isabel Leon Robleda

Málaga, Spain

I travelled with my partner

Ya no se puede entrar a la zona de rezo pero sigue imprescindible de visitar en Estambul. Lo bueno de no acceder a la planta baja es q no se cierra la visita durante oración y la vista de la planta baja desde atriba es tb muy bonita. El "sin colas" es algo engañoso xq la cola que te saltas es la de la taquilla de venta pero no la del acceso en si. La audioguia (descargable en el móvil) es totalmente prescindible porque dentro hay BIDIs para seguir la ruta y explicaciones gratis Translate this opinion into English.

The prayer area is no longer accessible, but it's still a must-see in Istanbul. The advantage of not having access to the ground floor is that the visit is not closed during prayer, and the view of the ground floor from above is also very beautiful. The "skip-the-line" option is somewhat misleading because the line you skip is for the ticket office, not the actual entrance. The audio guide (downloadable on your phone) is completely unnecessary because there are free BIDIs inside to follow the route and explanations. Opinion translated. Show original.

I travelled with my partner

Jun / 09 / 2025

Barbara

Milano, Italy

I travelled with my partner

Programma rispettato: la sera prima della visita si riceve una e-mail contenente il QR code da mostrare all’ingresso. Noi abbiamo deciso di visitare il sito al mattino presto (9:30): la “fila” per i controlli di sicurezza non è durata nemmeno 5 minuti, mentre alla biglietteria c’era già una discreta fila. Unica pecca l’audio guida (non dipende da civitatis): anche se teoricamente dovrebbe essere udibile anche offline, in realtà va ricaricata spesso (con discreto consumo di GB) Translate this opinion into English.

Program respected: the evening before the visit you receive an email containing the QR code to show at the entrance. We decided to visit the site early in the morning (9:30): the "line" for security checks did not even last 5 minutes, while at the ticket office there was already a decent line. The only flaw is the audio guide (not dependent on civitatis): even if theoretically it should be audible even offline, in reality it needs to be recharged often (with a decent consumption of GB) Opinion translated. Show original.

I travelled with my partner

May / 31 / 2025

Piergiuseppe

Melzo, Italy

I travelled by myself

Santa Sofia è un luogo fantastico da visitare e con l'aiuto dell'audioguida la visita è risultata semplice e quasi rilassante. Saltare la fila dipende da quando andate a visitare Santa Sofia, in certi orari si passa più tempo in coda per i controlli che in biglietteria. Vale comunque la pena attendere per visitare questo monumento Translate this opinion into English.

Hagia Sophia is a fantastic place to visit and with the help of the audio guide the visit was easy and almost relaxing. Skipping the line depends on when you go to visit Hagia Sophia, at certain times you spend more time in line for security than at the ticket office. It is still worth the wait to visit this monument Opinion translated. Show original.

I travelled by myself

May / 31 / 2025

Ana

Madrid, Spain

I travelled with teenagers

Esto de "Entrada a Santa Sofia sin colas" no te excluye de pasar la cola del control de seguridad. Lo ideal es que vayas a Santa Sofía a las 8 y media de la mañana y no hay casi nada de cola. La Audioguía no me gustó nada. Te tienes que bajar un app y los vas escuchando con tu movil. Necesitas internet para ello. Seleccionas el modo "español" pero el audio que escuchas tiene un acento español raro. Las "s" las pronuncia como "z". Yo no me estaba enterando de nada y lo desconecté.

This "Skip-the-Line Entrance to Hagia Sophia" doesn't exclude you from going through the security checkpoint. Ideally, you should arrive at Hagia Sophia at 8:30 a.m., and there's almost no line. I didn't like the audio guide at all. You have to download an app and listen to it on your phone. You need internet access for this. You select "Spanish" mode, but the audio you hear has a strange Spanish accent. The "s" are pronounced like "z." I couldn't understand anything, so I turned it off.

I travelled with teenagers

Con esta entrada se garantiza el acceso en la fecha y hora deseada, evitando hacer la fila en taquilla cuando hay acumulación de visitantes. No exime, sin embargo, de pasar por los controles de seguridad obligatorios. Sentimos si la gran afluencia de visitantes generó una larga espera. Translate this opinion into English.

This ticket guarantees entry on the desired date and time, avoiding waiting in line at the ticket office when there are crowds. However, it does not exempt you from going through mandatory security checks. We apologize if the large number of visitors caused a long wait. Opinion translated. Show original.

May / 20 / 2025

Ricard

Barcelona, Spain

La entrada fue ràpida porque no havia nadie, però también lo hubiera sido sin comprar la entrada previamente.. El extra pagado por la àudioguia totalmente inútil. No se puede descargar previamente y dentro no hay cobertura. En el interior hay varios carteles con códigos QR que te proporcionan audioguia gratuita. La visita por el interior está muy limitada con lo que te quedas un poco defraudado. Te sabe a poco para lo que se anuncia..

Entry was quick because there was no one there, but it would have been even quicker if you hadn't purchased the ticket in advance. The extra charge for the audio guide was completely useless. It can't be downloaded in advance, and there's no signal inside. Inside, there are several signs with QR codes that provide you with a free audio guide. The tour inside is very limited, so you're a bit disappointed. It doesn't quite match what's advertised.

Recomendamos comentar cualquier incidencia respecto a los dispositivos de escucha para que se os pueda dar soporte al momento. Sentimos si algún aspecto de la visita no ha cumplido con lo que esperabas. Translate this opinion into English.

We recommend reporting any issues regarding listening devices so we can provide immediate support. We apologize if any aspect of the visit didn't meet your expectations. Opinion translated. Show original.

May / 03 / 2025

Inmaculada

Madrid, Spain

I travelled with my partner

Precio aquí 32€. Precio oficial 25€. Compré las entradas el mismo día de la visita para evitar la cola de la taquilla (eso no evita tener que esperar la cola se seguridad). El bono que recibes NO ES SUFICIENTE para acceder, tienes que contactar con el proveedor y te tiene que enviar otro código QR adicional, de lo cual no se advierte con suficiente claridad cuando compras las entradas. El control de seguridad nos paró por este motivo, y nos marearon de un sitio a otro para conseguir acceder.

Price here: €32. Official price: €25. I bought the tickets on the day of the visit to avoid the ticket line (this doesn't mean you don't have to wait in line at security). The voucher you receive is NOT ENOUGH for entry; you have to contact the provider, and they have to send you another QR code, which isn't clearly indicated when you buy the tickets. Security stopped us for this reason, and we were shuffled around from one place to another to gain entry.

I travelled with my partner

La información sobre la obtención de las entradas está clara e inequivocablemente indicada en el voucher de reserva. Sentimos si no se pudo tener en cuenta. Translate this opinion into English.

Information about obtaining tickets is clearly and unambiguously indicated on the reservation voucher. We apologize if this information was not taken into account. Opinion translated. Show original.

Jul / 27 / 2025

Diego

San Nicolas, Argentina

I travelled with teenagers

Solo.te hacen entrar a Santa Sofia, no agrega nada, y la audioguia es propia de la mezquita.

They just let you enter Hagia Sophia, it doesn't add anything, and the audio guide is specific to the mosque.

I travelled with teenagers

Los guías se esfuerzan por amenizar los contenidos del tour buscando la complicidad del grupo con alguna broma o comentario personal. Sentimos si este, en concreto, se excedió en este o en cualquier otro aspecto. Seguiremos trabajando para mejorar. Translate this opinion into English.

The guides strive to liven up the tour, engaging the group with jokes or personal comments. We apologize if this particular tour went too far in this or any other aspect. We will continue to work to improve. Opinion translated. Show original.

Jul / 27 / 2025

Anonymous

Jul / 24 / 2025

Josefina

Argentina

I travelled with teenagers

En Santa Sofía hay acceso a wifi y cada sitio de interes tiene un código QR, que lleva a un link con audio. No tiene sentido pagar en audiogua con la entrada.

Hagia Sophia has Wi-Fi access, and each point of interest has a QR code that leads to an audio link. It doesn't make sense to pay for the audio guide with your ticket.

I travelled with teenagers

Agradecemos tu comentario y valoramos tu perspectiva sobre el audioguía. Entendemos que prefieras acceder al contenido gratuito a través de wifi y códigos QR. Tu opinión es importante para nosotros. Translate this opinion into English.

We appreciate your comment and value your perspective on the audio guide. We understand that you prefer to access the free content via Wi-Fi and QR codes. Your opinion is important to us. Opinion translated. Show original.

Jul / 23 / 2025

Anonymous

Jul / 21 / 2025

Anonymous

Jaén, Spain

I travelled with teenagers

Rápida y fructífera Translate this opinion into English.

Fast and fruitful Opinion translated. Show original.

I travelled with teenagers

Jul / 19 / 2025

Loli Zabay Laguna

Zaragoza, Spain

I travelled with teenagers

No me llegaron las entradas a tiempo, pero el de seguridad me las consiguió Translate this opinion into English.

I didn't get the tickets on time, but security got them for me. Opinion translated. Show original.

I travelled with teenagers

Jul / 19 / 2025

Anonymous

Jul / 17 / 2025

Anonymous

Madrid, Spain

I travelled with friends

Decepción absoluta con Santa Sofía. Lógicamente no es responsabilidad de Civitatis, sino de que haya que pagar un dineral para poder acceder solo a la parte de arriba.

Absolute disappointment with Hagia Sophia. Obviously, it's not Civitatis's fault, but the fact that you have to pay a fortune to access only the upper level.

I travelled with friends

Sentimos si la visita no ha cumplido con lo que esperabas. Lo tendremos en cuenta de cara a seguir mejorando el servicio que ofrecemos. Translate this opinion into English.

We're sorry if your visit didn't meet your expectations. We'll take this into account as we continue to improve the service we offer. Opinion translated. Show original.

Jul / 17 / 2025

Clara Díez Muñoz

Spain

I travelled with friends

No estoy nada contenta con la actividad , llegamos a ka puerta y no nos dejaron pasar, nos dijeron que los voychers que yo había budo por 0arte de ustedes no eran las entradas y no eran correctos, que el código estaba en un correo que ustedes deberían haber enviado y que nunca recibí, tuvimos que esperar más de media hora a qué ustedes me lo enviaran por wasap para poder entrar. Deberían informar que con los vouchers no se puede acceder a la Basílica .

I am not at all happy with the activity, we arrived at the gate and they did not let us in, they told us that the vouchers that I had found through you were not the tickets and were not correct, that the code was in an email that you should have sent and that I never received, we had to wait more than half an hour for you to send it to me by WhatsApp so we could enter. You should inform us that the vouchers cannot be used to access the Basilica.

I travelled with friends

Sentimos los desajustes de organización. En el bono de la reserva se especifican todos los detalles para canjear los accesos. Translate this opinion into English.

We apologize for the organizational issues. All details for redeeming your tickets are detailed on the reservation voucher. Opinion translated. Show original.

Jul / 17 / 2025

Anonymous

Jul / 13 / 2025

Anonymous

Jul / 13 / 2025

Anonimo

Italy

I travelled with teenagers

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Hagia Sophia Skip-The-Line Tickets + Audioguide - Reviews

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