Civitatis eSIM Card Turkey - Reviews

Rating of the activity

8 / 10

7.9558823529412 136 reviews | 2,987 travellers

7 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (111)

Couple (4)

Group of friends (4)

With small children (1)

With older children (3)

Reviews from real clients who booked our products.

See only reviews with text

May / 26 / 2024

Anonymous

Spain

I travelled by myself

May / 21 / 2024

Nelly Gabrielloni

Argentina

eSIM Translate this opinion into English.

e.g Opinion translated. Show original.

May / 12 / 2024

Albert

Spain

I travelled by myself

Todo correcto. La activación muy fácil Translate this opinion into English.

All right. Very easy activation Opinion translated. Show original.

I travelled by myself

Apr / 30 / 2024

Anonymous

I travelled by myself

Mar / 22 / 2024

Lara

Spain

I travelled by myself

Jan / 28 / 2025

Valeria

Caba, Argentina

I travelled by myself

La activación fue sencilla pero no se si tuvo la duración promocionada… me quedé sin datos muy pronto

Activation was easy but I don't know if it lasted as long as advertised... I ran out of data very soon

I travelled by myself

La eSIM tiene una cantidad limitada de datos, como indicamos en la descripción y durante el proceso de reserva. En este caso, podemos confirmar que los utilizaste por completo. Lamentamos cualquier malestar relacionado. Translate this opinion into English.

The eSIM has a limited amount of data, as we stated in the description and during the booking process. In this case, we can confirm that you have used it completely. We apologize for any inconvenience caused. Opinion translated. Show original.

Jan / 22 / 2025

Maureen Calderon

Coruña, Spain

I travelled by myself

Pésimo, nadie me dijo que es necesario tener un móvil específico o con la funcionalidad para poder usar la sim... Ni mi esposo ni yo pudimos usarlo, dinero perdido

Terrible, no one told me that it is necessary to have a specific mobile phone or with the functionality to be able to use the SIM... Neither my husband nor I could use it, wasted money

I travelled by myself

En la descripción del servicio adjuntamos un documento en el que se especifican todos los teléfonos compatibles con la eSIM. Sentimos que no lo hayas podido ver antes de hacer la reserva. Translate this opinion into English.

In the service description we have attached a document that specifies all the phones compatible with the eSIM. We are sorry that you were not able to see it before making the reservation. Opinion translated. Show original.

Dec / 24 / 2024

Fausto

Besana In Brianza, Italy

I travelled by myself

Funzionava un pò si e molto no. Subito dopo 1 gg era inusabile per la normale navigazione, ricerca di una via su Google Maps o simili. Assolutamente sconsigliata.

I travelled by myself

Abbiamo verificato che la sua sim è stata attivata correttamente, ma non ha utilizzato nemmeno la metà dei dati. Non sappiamo perché non abbia potuto utilizzare il resto dei dati disponibili, ma abbiamo proceduto al rimborso completo della sua prenotazione. Ci scusiamo per l'inconveniente.

Dec / 05 / 2024

Carlos Fuentes Cernuda

Spain

I travelled by myself

No funcionó más que el primer dia, el segundo día dejó de funcionar tras conectarme a una wifi local

It only worked the first day, the second day it stopped working after connecting to a local wifi

I travelled by myself

Aug / 25 / 2024

Ismael

Bilbao, Spain

I travelled by myself

No especifica bien que no era compatible con mi móvil

It does not specify well that it was not compatible with my mobile

I travelled by myself

En la descripción de la actividad indicamos el listado de modelos de teléfono compatibles con la tarjeta. Sentimos las molestias. Translate this opinion into English.

In the description of the activity we indicate the list of phone models compatible with the card. We apologize for the inconvenience. Opinion translated. Show original.

Aug / 14 / 2024

Diego

Cali, Colombia

I travelled by myself

Sim card work only 1 day! Next day was without service! Very bad!

I travelled by myself

This card has limited data, which works for the entire contracted time. If this data is used up, the service can no longer be used. We apologize if this was not clear enough.

Jul / 27 / 2024

Anonymous

Madrid, Spain

I travelled with teenagers

Nos costó activarla y tuvimos que reactivarla cada vez que salíamos de zona wifi

It was difficult to activate it and we had to reactivate it every time we left the Wi-Fi zone.

I travelled with teenagers

Sentimos si algún aspecto del servicio no resultó de vuestro agrado. Agradecemos y tomamos nota de los comentarios para seguir mejorando en lo posible. Translate this opinion into English.

We are sorry if any aspect of the service was not to your liking. We appreciate and take note of your comments in order to continue improving as much as possible. Opinion translated. Show original.

Jun / 24 / 2024

Anonymous

Zaragoza, Spain

I travelled by myself

Jun / 15 / 2024

Felix

Valladolid, Spain

I travelled by myself

Tuve que desativar y vokver a activar ña eSIM porque se desonectaba y no fubcionaba

I had to deactivate and reactivate the eSIM because it disconnected and did not work.

I travelled by myself

Cuando se encuentren problemas de este tipo, rogamos que se contacte directamente al proveedor, indicando el modelo del teléfono y la naturaleza exacta del error para poderlo subsanar. Sentimos que no pudieras beneficiarte del servicio. Translate this opinion into English.

If you encounter such problems, please contact the provider directly, stating the model of your phone and the exact nature of the error so that it can be rectified. We are sorry that you were unable to benefit from the service. Opinion translated. Show original.

Jun / 15 / 2024

Carmen

Valladolid, Spain

I travelled by myself

La eSIM se desconectaba con frecuencia y tenia qye desactivarla y volver a activar. Un incordio.

The eSIM disconnected frequently and I had to deactivate it and activate it again. A nuisance.

I travelled by myself

Sentimos que la calidad del servicio no haya estado del todo a la altura. Vamos a tomarlo en cuenta para mejorar de cara al futuro. Translate this opinion into English.

We are sorry that the quality of the service has not been entirely up to par. We are going to take it into account to improve for the future. Opinion translated. Show original.

May / 20 / 2024

Jesus Angel

Spain

I travelled by myself

Fallaban los datos y, según mi iPhone, no llegué a gastar todos los datos cuando me dejó de funcionar el bono.

The data was failing and, according to my iPhone, I didn't use up all the data when the bonus stopped working.

I travelled by myself

Sentimos si no pudiste hacer uso total de la eSim. Sin embargo, el proveedor nos confirmó que se había utilizado todos los datos. Translate this opinion into English.

We are sorry if you were not able to make full use of the eSim. However, the provider confirmed to us that all data had been used. Opinion translated. Show original.

May / 17 / 2024

Merce

Vilafranca Del Penedès, Spain

I travelled by myself

No conseguí conectarme y lo probé infinidad de. vecesb

I couldn't connect and I tried countless times. timesb

I travelled by myself

Sentimos que nuestro proveedor local no haya podido cumplir con el servicio reservado. Te pedimos disculpas por lo ocurrido, y te informamos que ya hemos tramitado el reembolso correspondiente. Translate this opinion into English.

We are sorry that our local supplier was not able to fulfill the reserved service. We apologize for what happened, and we inform you that we have already processed the corresponding refund. Opinion translated. Show original.

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